As an Operations Manager, you will have the opportunity to lead an inbound operation, outbound operation, or a functional process on a specified shift or across multiple shifts within an Amazon Fulfillment Center. You will be responsible for leading, developing, and engaging a team of exceptional talent that makes innovation possible; one of your main focuses will be motivating, mentoring, and coaching your team to become the best leaders they can be. To achieve this, Operations Managers are creative problem solvers who are able to dream in immense scale, interpret big data, and deliver meaningful results that keenly drive productivity and efficiency. Some of the position’s key responsibilities include:
Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers
Leading and developing a team of 3-7 Area Managers (front-line supervisors) and 100-300 hourly associates by embodying Amazon’s Leadership Principles
Acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
Mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes
Creating, communicating, and maintaining quality control policies and standard work procedures to Area Managers and associates
Proactively identifying and leading process improvement initiatives using Lean tools to delight customers
Building and delivering productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor
Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations
Partnering with other managers to share best practices across shifts and the network
We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities with or without reasonable accommodation. These activities include the following:
Lifting and moving material up to 49 pounds each
Bending, lifting, stretching and reaching both below the waist and above the head
Frequent walking in the building and around area; facilities are over a quarter mile in length
Standing and walking for up to 10-12 hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
· Possess a degree from an accredited institution,
· Previous experience in leading large, diverse teams,
· You possess excellent communication skills, both verbal and written,
· You’re competent in two or more production or supply chain areas, with an impressive track record in a similar, dynamic logistics, distribution or manufacturing environment,
· You possess the ability to organise details, establish and carry out root cause analysis, and then extract and analyse the data you generate,
· Master’s degree,
· You possess a grasp of Kaizen and Lean methodologies and related techniques.
· You embrace change, and are willing to relocate if necessary.
About Afaq Q Tech General Trading (Amazon)
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."