Overview
DESCRIPTION
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) drive our customers’ creative and transformative spirit of innovation across all technologies – including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
The Role
As a Sr.TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services – including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
Meet our TAMs based in Israel:
https://emea-resources.awscloud.com/write-your-own-story/meet-oz-sr-technical-account-manager
https://emea-resources.awscloud.com/write-your-own-story/meet-harel-technical-account-manager-2
https://emea-resources.awscloud.com/write-your-own-story/meet-yael-senior-technical-account-manager-3
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!
We are open to hiring candidates to work out of one of the following locations:
Riyadh, SAU
BASIC QUALIFICATIONS
– 5+ years of design/implementation/operations/consulting with distributed applications experience
– 5+ years of technical engineering experience
– Bachelor’s degree in computer science, engineering, mathematics or equivalent
– Experience in operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment
– Fluency in Arabic and English
PREFERRED QUALIFICATIONS
– Experience in internal enterprise or external customer-facing environment as a technical lead
– Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
– Experience with cloud services and offerings
About AWS EMEA SARL (Saudi Arabia Branch) - H11 (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."