Overview

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

HR Function

Management Level

Senior Associate

Job Description & Summary

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

The L&D Senior Associate coordinates and supports the ongoing administration, creation and delivery of best in class learning, virtual and hybrid solutions, and talent and development programmes in totality, from concept and design through execution and assessment.

The general purpose of this position is to coordinate the successful scheduling, communication and implementation of all L&D programmes offered to staff, as well as maintaining and updating relevant systems for analysis, reporting, budgeting and forecasting.

Financial

  • Supports the monitoring of the overall L&D budgets and accurate monitoring of spend
  • Responsible for LPO and payment process of invoices to external suppliers/vendors
  • Supports the L&D team to identify new, cost and time effective delivery models

Customer

  • Acts as hotel/conference room liaison for assigned ‘classroom’ courses
  • Consolidates feedback from learning programme evaluations and produces relevant reports accordingly
  • Coordinates all details related to enrolment of courses: full ownership of attendee list, printing, updating materials, logistics, catering, room set-up, etc.
  • Coordinates and plan all training programs logistics for attendees
  • Provides onsite support at L&D programmes/events and is part of pre-event logistics/project team, working closely with recruitment and onboarding teams
  • Manages and review Professional Qualifications membership applications and data for students and ensure alignment with Line of Service PQ policy
  • Ensures L&D team processes are aligned and adhere to Global Quality Processes

Internal Process

  • Coordinates and support reports related to the learning management systems
  • Uploads all training programmes into the relevant learning management systems
  • Reviews and maintain regular L&D data needed for analysis, budgets, and forecasting
  • Assists to create new budgets where needed
  • Prepares appropriate forms, correspondence, and records regarding course attendance, feedback on programs, instructors, etc.
  • Documents processes and procedures to streamline course coordination for consistency
  • Coordinates the participation of facilitators/guest speakers for programs when necessary
  • Coordinates material production and inventory for assigned courses Prepares and send advance material packages to participants
  • Tracks distribution of materials where appropriate Sets up and supports online and/or virtual learning sessions

Learning & Growth

  • Supports improvements in the HC Operating Model, specifically the increased delivery of standardised services.
  • Look for areas of continuous improvement across the Learning & Development function
  • Promotes collaboration, trust and improvement between team members and across the HC Team Works on specific projects related to HC initiatives as assigned
  • Demonstrates a culture of continuous learning within the Learning & Development team and benchmark against best practices in the HR industry and country specific
  • Acts as a key resource and liaison to other functional areas of the business, building cross-functional relationships, as needed

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date

Tagged as:

About PwC Middle East

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.