Overview

Job Number 22084833
Job Category Property Leadership
Location Jeddah Area Office, Office 11 Teatro Mall, Jeddha, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Ritz-Carlton Reserve:

A remote hideaway in one of the world’s most pristine and exclusive natural environments, settled among kilometers of untouched, white sand beaches. A grand theatre of nature and a world of luxury awaits.

Inspired by nature’s panorama, the food and beverage programming will be remarkably diverse. Satisfying the most elegant tastes and sophisticated palates, guests will be enveloped in an exquisite culinary revelation. From

the chef-driven cuisine of the resort’s inimitable restaurants to custom individualized dinners on the beach and at sea, each and every culinary experience will synergize modern opulence alongside an adventurous,

forward-thinking spirit.

The resort will attract dynamic, glamorous, and cultured travelers seeking relaxation, wellness and active recreation for body and mind. The Red Sea’s idyllic white sand shores will provide the space, peace and exclusivity for

this unforgettable, world class destination. The thoughtfully curated culinary program, alongside exquisite tranquility and once-in-a-lifetime aquatic excursions, will supersede trends and redefine the hyper-luxury sector.

For the St. Regis:

In the remote and pristine heart of the Red Sea, an island oasis awaits.

Untouched island coastlines and endless horizons will be canvas to one of the world’s most exclusive destinations.

The food and beverage program will be similarly extravagant, satisfying the most elegant tastes and sophisticated palates. A journey of once in a lifetime culinary explorations and some of the most exclusive and sought-after

ingredients will transport guests to a new level of luxury. From the chef-driven cuisine of the resort’s magnificent restaurants to romantic private dinners on the beach, each and every culinary experience will be expertly crafted and truly

unforgettable.

The resort will attract glamorous, cultured world travelers seeking a new standard of opulence in relaxation, wellness, and active recreation for body and mind. The Red Sea’s idyllic white sand shores, gentle waves, and peaceful tranquility will

define this world class destination.

 

JOB SUMMARY

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties. As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Leads the leadership teams in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units. In addition, the position is responsible for sales and revenue generation for all units within the cluster.

CANDIDATE PROFILE

  • Minumum of 5 years experience in High end Luxury Brands such as St Regis and Ritz Carlton
  • Excellent understanding of Luxury at its best
  • Strong Commercial acumen
  • Good relationship builder
  • Experience in the region perferred and Arabic speaker an advantage. 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

 

CORE WORK ACTIVITIES

Leading Operations and Department Teams

• Sets goals and expectations for direct reports using the performance review process.

• Identifies leadership management on the property.

• Inspires and motivates team to achieve operational excellence.

• Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.

 

Managing and Sustain Sales and Marketing Strategy

• Develops deployment strategies to market property in order to continue to grow market share.

• Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies.

• Ensures focus is on proactive selling as well as reactive selling.

• Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position.

 

Managing Responsibilities with Property Stakeholders

• Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner.

• Manages an effective balance between the owner’s interests and the company’s interests.

• Understands the owners’ perspective and ROI expectations.

 

Managing Profitability

• Identifies key drivers of business success and keeping the team focused on the critical few to achieve results.

• Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market.

• Champions change in order to insure property is profitable.

 

Maintaining Revenue Management Goals

• Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance.

• Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year.

• Oversees the alignment of revenue strategies amongst the area properties.

• Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy.

 

Managing Property Operations

• Holds staff accountable for successful performance.

• Utilizes an “open door” policy.

• Communicates a clear and consistent message regarding property goals to produce desired results.

• Fosters employee commitment to providing excellent service.

 

Managing and Conducting Human Resources Activities

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job ID: 22084833

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About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,000 properties under 30 leading brands spanning 131 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company now offers one travel program, Marriott Bonvoy™, replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest®(SPG). For more information, please visit our website at www.marriott.com, and for the latest company news, visit news.marriott.com. In addition, connect with us on Facebook, Twitter and Instagram.