Line of Service

Internal Firm Services


Not Applicable


IFS – Human Capital (HC)

Management Level


Job Description & Summary

A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. In this role, you will work with HC Ops, HCBLs, CoEs and other stakeholders to implement the Policies and Compliance strategy and relationship between PwC and our employees. Ensure that transparent practices are in place and relevant laws in terms of policies, compliance, exit interviews, grievances, conflicts, problem resolution, and local GPS action plans.

We are seeking an experienced and results-driven HC Policy, Compliance and Employee Relations Manager  to align our HR initiatives and functions with business objectives and business needs.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader. 

To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex issues. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Promote and facilitate constructive employee relations and open social dialogue. Enhance  and  maintain  productive  dialogue  with  employees relevant  external organizations such  as  labour  councils,  Employers organizations and arbitration authorities.
  • Act as a single point of contact with all Country HC Leads on complex case management, compliance and labor law related queries. 
  • Employee Relations Compliance: Leading end to end audits across the full Market as one of the  main tools to ensure  social compliance across PwC  activities  and  to  ensure  that    the  market  is  compliant  with  the  Corporate  Business  Principles,  the relevant  labour  international commitments as well as local laws and regulations.
  • In collaboration and full alignment with the R&Q  team, ensure Mediation, Conflict Resolution & Labour Law Compliance:Responsible for all Employee to Employee and Employee to Company mediations in the form of grievances and Speak UP Messages. 
  • ER Consultant:Internal legal consultant on labour issues and responsible for timely information to relevant stakeholder on employee relations matters.
  • Act as the focal point for all internal audits for HC.
  • Own all Policies within OneHC across the region and ensure constant review. Develop new policies as per the need of the organization.
  • Develop and enhance reporting capabilities pertaining to exit interviews.
  • The ideal candidate for this role should have a good understanding of business functions, good communication skills, good interpersonal skills, and be a role model of ethics and compliance and good organizational skills. 

Requirements, Skills, Abilities

  • 6 – 8 years of experience in HC and/or similar role with the ability to enable results through others. 

  • At least 3 years managing complex employment cases including close collaboration with the legal team. 

  • Excellent command of the english language (written and spoken)

  • Hands-on experience with regional labor laws. 

  • Experience developing wellbeing initiatives is a plus. 

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant details

  • Uphold the firm’s code of ethics and business conduct.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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About PwC Middle East

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.