Line of Service

Internal Firm Services


Not Applicable


IFS – Risk & Quality (R&Q)

Management Level


Job Description & Summary

The Ethics and Business Conduct team form part of the ME firm’s Risk & Quality team and report to the Ethics and Compliance leader.

Our vision is to promote strong ethical behaviour and a trusted speak up culture whilst protecting the Firm’s reputation. This covers what work we do, what we deliver, and how we perform our work, including behaviours and decision making.

Strong ethical behaviour is driven by a focus on our Purpose, our Values and our Code of Conduct.

This is a great opportunity for a manager to gain exposure to staff from across the whole firm, managing and raising awareness of Ethics and reputational risks relating to integrity, objectivity and business conduct.

The successful candidate will also have the opportunity to:

  • Be a key part of the ME Firm’s Ethics & Business Conduct team providing ethics guidance to staff with a view to achieving a consistent approach to the application of our Values and Code of Conduct
  • Lead investigations into complaints raised through the Ethics helpline against staff including defining approach, consulting with EB&C leadership and OGC, conducting interviews, documentation, making recommendations aligned to our sanctions matrix and report writing for submission to the Ethics Chair. 
  • Proactively identify areas for improvement in the day to day operations of the team leveraging digital and AI solutions 
  • Localise and implement global policies ensuring that all Ethics & Business Conduct touchpoints are up to date and valid
  • Review data points from sources such as Navex, GPS and Pulse to identify trends, themes and patterns to mitigate and offset potential risks
  • Proactively manage the Firm’s reputational risk, considering the learnings from past events, identifying themes from current issues, and anticipating the ethical implications of future developments in the Firm’s business and the environment in which it operates
  • Develop communications to partners and staff on Ethics matters within the Firm, including induction programmes, professional training and continuing professional development for all partners and staff
  • Develop and maintain trusted relationships across the LoS, Internal Firm Services (IFS) and globally, including the ME Firm’s relationship with the US and Global Ethics communities
  • Support the Ethics & Compliance leader in strategic and mid to long term ad hoc initiatives.
  • A professional or academic qualification (degree level or equivalent), or extensive relevant and practical experience
  • Ethics / whistleblowing experience preferable and/or Human Resource experience dealing with difficult situations and conflicts
  • A self-starter who has a positive attitude, creative and willing to think of new and innovative approaches to solve problems and deliver high-quality work
  • Strong organizational skills and attention to details with good project management skills, able to handle effectively multiple priorities and meet tight deadlines
  • Self-confident communicator who can adapt their style for different audiences and across multiple channels
  • Ability to work collaboratively across teams and build relationships with stakeholders at all levels, while being able to influence with self-confidence partners and senior teams
  • Excellent verbal and written communication skills 
  • Proficiency in MS office and Google Suite productivity tools (drive, G-suite, etc…)
  • Proficient in English and Arabic

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Tagged as:

About PwC Middle East

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.