Line of Service
Job Description & Summary
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.
Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you’ll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project.
Help to define, continuously improve and explain to various stakeholders, globally applicable process, across all elements of the PwC Business, with particular focus on the Client Engagement Value Cycle (CEVC), encompassing CRM, Acceptance / KYC, Pricing, Deployment and Engagement Management. Documenting as-is and to-be processes using professional process and mapping tool
Defining business process, working with various stakeholders (business and technical) on defining and explaining business process.
Collecting requirements, coordinating of changes implementation/and approvals to ensure the accuracy of process documentations and maps across globally applicable processes.
Maintaining Business Process material and related documentation for consumption by various stakeholders representing different backgrounds (business SMEs in local PwC Member Firms, System Owners, Technical Teams).
Cooperating with local representatives of PwC Member Firms to explain global process, understand local specificities and help to find compromise / workarounds to align.
Cooperating with global System Owners to explain the business process that system is expected to enable and support.
Helping to continuously improve tools and working practice in a team to ensure the most appropriate way/tools are applied to process excellence initiatives.
Becoming the global subject matter expert (SME) in some of the CEVC sub processes.
Analytical mindset with business process driven approach to business requirements and issues/problems being raised.
Experience in process definition, specific past experience in end to end business process definition would be a plus.
Experience in documenting as-is and to-be processes using professional process and mapping tool, experience with multiple process and mapping tools would be a plus.
Experience in working in multinational business environment deployed on integrated system landscape based on various cloud systems (Salesforce, Workday, Oracle Fusion, SAP S/4HANA Cloud), experience and familiarity with functional and business capabilities of these platforms would be a plus.
Knowledge of cross functional business disciplines (marketing, finance, procurement) would be a value.
Although not a requirement a deep understanding of accounting would be distinct advantage.
Be a self starter who is capable of managing their own time and workload, with an ability to set realistic timelines for deliverables and ultimately delivering to those time frames.
Ability to work in a diverse environment, operating across multiple time zones and on multiple projects simultaneously.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Desired Languages (If blank, desired languages not specified)
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
About PwC Middle East
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.